The most important goal of Elektrodistribucija is to provide for a reliable and high-quality power supply to the customers. The EVN Group, since its entry on the Macedonian market in April 2006 until 2023, has invested more than 602 million Euros, built 5 high voltage substations and 1.379 middle voltage transformer stations. 242 kilometers of grid on high voltage were constructed, 4.638 kilometers on middle voltage and 3.453 kilometers on low voltage. 850.000 old electricity meters were replaced with new. With these investments the technical losses in the grid were reduced and by that the energy efficiency of the system was very much improved.

There are responsible teams for fixing outages or other problems across the country and they act fast and effectively. Investments and organizational improvements in the company brought more reliable power supply, reduction of losses, and they improved the level of customer satisfaction.